What are your business hours?

Our facility is open M-F 9:00 am - 9:00 pm On Saturdays and Sundays we are open 8:30-5:30.

How do I renew my child's class?

Simply log into the customer portal to sign up for each session.

Can I get a full refund?

Please call us at 845-651-1000 and speak to our Customer Service Manager.

How do I schedule an evaluation for my child?

You can speak to your instructor or our Customer Service Manager about scheduling a one-on-one evaulation with one of our knowledgable staff members.

Can my child do a Private Lesson with a Staff Member?

Absolutely!! Chat with your instructor or the instructor you want one-on-one time with. You can work together to schedule a day and time at our front desk.

Do you offer Trial Classes?

We offer Trail Classes at no charge! Call our front desk at 845-651-1000 to schedule one.

FAQs | Paradigm Athletic Center

Frequently Asked Questions

Got a question? We are here to help.

What are your business hours?

Our facility is open M-F 9:00 am - 9:00 pm
On Saturdays and Sundays we are open 8:30-5:30.
How do I renew my child's class?

Simply log into the customer portal to sign up for each session.
Can I get a full refund?

Please call us at 845-651-1000 and speak to our Customer Service Manager.
How do I schedule an evaluation for my child?

You can speak to your instructor or our Customer Service Manager about scheduling a one-on-one evaulation with one of our knowledgable staff members.
Can my child do a Private Lesson with a Staff Member?

Absolutely!! Chat with your instructor or the instructor you want one-on-one time with. You can work together to schedule a day and time at our front desk.
Do you offer Trial Classes?

We offer Trail Classes at no charge! Call our front desk at 845-651-1000 to schedule one.